If none of these methods worked for you, you can disable the Selective Suspend feature. Therefore, your computer cannot suspend any USB devices that are connected to it, and the USB devices can continue to use power while connected to the computer. This section is intended for an advanced computer user. However, sometimes this feature may not correctly wake up the USB device. Therefore, the USB device is unresponsive when you try to use it. You might want to disable this feature for server products where power management is not important or required.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:.
If the DisableSelectiveSuspend registry entry is present, double-click it. If it is not present, create the entry. To create the entry, follow these steps:. Now go to the " Did this fix the problem? This problem may occur because of a timing issue that prevents the computer from detecting the USB device. Microsoft and the hardware vendors that manufacture the chips that are used for USB have investigated the problem. However, the results were inconclusive because of the intermittent nature of the problem.
Microsoft is researching this problem and will post more information in this article when the information becomes available.
Need more help? Expand your skills. Get new features first. The following situations can lead to USB port corruption or malfunction. USB ports are exposure to the air.
Therefore, they are prone to rust when the environment is too humid, resulting in poor contact and slow down data transmission. Why is your external hard drive transferring so slow? This post unveils the reasons for the issue and shows you how to improve the transfer speed. The interface on the inferior USB extension cables usually unmatched with the USB ports, being either too loose or too tight.
Too loose will easily lead to poor contact and even fall off during use. Too tight is not conducive to plugging and unplugging and this easily results in scratches on the USB ports, which will cause rust. When you plug a USB device and want to unplug it, the interval should be at least 5 seconds. Have you reset your USB ports by following one of the above ways? If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
Check if at all there is a yellow exclamation mark or question along the driver, it suggests issues with the driver installed. Right click on the devices that show yellow exclamation or question mark and select Uninstall Driver to uninstall them under "Universal Serial Bus controllers". Method 3: If you still face the same issue then you may check for the updated USB device drivers using windows update. If the issue sill persists, I suggest you to check for chipset driver update which you can get at the computer manufacturer website.
The chipset drivers normally incorporate USB controller drivers as well. If the issue is confirmed to be with the front USB ports only even after performing the above mentioned steps, then I suggest that you contact your Computer manufacturer as this might be a hardware related issue.
Do get back and let us know the status of the issue, I will be glad to help you further. We, at Microsoft strive towards excellence. Was this reply helpful? Yes No. Sorry this didn't help.
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